Tony Hseigh, Zappos CEO talks to MeetTheBoss Business TV about Zappos customer service and the importance of customer service. <br /><br />You can view the full length interview now by going to www.meettheboss.tv/register. <br /><br />CEO of Zappos.com, Tony Hsieh talks to Meet the Boss TV about the significance of customer service in a business environment. He explains that this long term investment is very costly to implement, but is ultimately well worth it.<br /><br />Watch more interviews with Tony Hsieh at MeetTheBoss CEO Channel - http://www.meettheboss.tv/channel/CEO<br /><br />Did you enjoy this video? Use the buttons above to share it, give it a star rating or leave comments below. We'd love to hear your thoughts.