This video is from a presentation made by Marc-Andre Leger to students in the IT Support program at Champlain College in Saint-Lambert, Quebec, Canada.<br /><br />As explained on Wikipedia, change management is a structured approach to shifting/transitioning individuals, teams, and organizations from a current state to a desired future state. It is an organizational process aimed at empowering employees to accept and embrace changes in their current business environment.[1]. In project management, change management refers to a project management process where changes to a project are formally introduced and approved.<br /><br />by/par Marc-André Léger<br />Conservateur du iMusée<br />Lecturer, Université de Sherbrooke<br />Part-time faculty, JMSB, Concordia University<br />Professor, ConEd, Champlain College (St-Lambert)<br /><br />Creative Commons - Attribution, non-commercial
