http://hitachi-id.com <br /> <br />Unlocking a user who forgot his McAfee/Safeboot boot password <br /> <br />Content: <br />- User forgot the password he must type to unlock his encrypted hard disk. <br />- User calls the help desk and is routed to the HiTPM server. <br />- User identifies and authenticates himself over the telephone. <br />- User acts as an intermediary between CheckPoint boot software and HiTPM, passing codes in both directions. <br />- User receives and keys in an unlock code, enabling him to boot his OS. <br /> <br />Key concepts: <br />- Access to key recovery for users with encrypted hard disk. <br />- Self-service process eliminates help desk calls and offers 24x7 service. <br /> <br />View more animations at: http://hitachi-id.com/password-manager/overview/concept-animations.html
