http://www.telephonesystemsdirect.co.uk/staff-telephone-training.html Follow the link to this helpful site for solutions to build upon your business' phone skills using complimentary telephone training short films provided by Telephone Systems Direct.<br /><br />Telephone training is frequently overlooked as organisations direct greater attention on the cost of the box on the wall. The majority of telecoms managers can pick-up revenues if they train their operatives with proper telephone training.<br /><br />Receptionists will not be the sole employees to benefit via a well orchestrated course to perk-up phone skills. Any classes must be delivered through the whole department. If team members answer a reveiver then they should be shown how to do it well.
