http://hitachi-id.com/ <br /> <br />RSA SecurID Self-Service Token Support with Hitachi ID Password Manager <br /> <br />Content: <br />• A user has forgotten the PIN for his RSA SecurID token. <br />• Using self-service, he can choose a new PIN. <br /> <br />Key concepts: <br />• Token PIN reset is more commonly accessed via telephone, since tokens are often used to establish a VPN connection. <br />• Other self-service options include issuing emergency access codes and disabling the token (e.g., if it was lost). <br /> <br />To view more screen recordings visit: http://hitachi-id.com/password-manager/overview/screen-recordings.html