Christian Potié, CEO of XL Consultant, expert in Lean Management tells the story of Mrs. Germaine, packaging operator who fails to comply with the operating times despite its good intentions. <br />A short story that shows us how Lean Management improves working conditions and boosts competitiveness. <br />Everyone wins, the customer, the operator ... and the shareholder. <br />To watch the full video : http://www.palmistv.info