Kendrick Gibson, Business Application Programmer at Convio – an on-demand software firm, talks about the impact he has seen since implementing FinancialForce PSA. <br /><br />* The importance of integrating PSA with Salesforce CRM <br />* Better forecasting of resources - utilization levels can now be monitored against target <br />* Better granularity of reporting down to SKU level delivery cost detail <br /><br />To learn more about FinancialForce PSA, visit http://www.financialforce.com/products/professional-services-automation/overview/ for PSA solutions.