Can’t cancel, can’t get a human to help.
1
By LV2Boat78
I have repeatedly attempted to get them to stop charging my card. My premium account was cancelled months ago. It was easier to change banks than get a person from CoinStats to reply and help.
NONEXISTENT customer service
1
By Fitzster00
I had all of my transactions over the past 5 years in this app. It worked great until it didn’t. I got locked of my account out last month and tried every possible way to connect with customer service and nothing worked.
The "all time" PnL formula is completely wrong
1
By swordsx48
I've honestly been telling the support team about this for years now. The all time formula is completely inaccurate. It simply takes the value you started the portfolio and compares it to what you have now. Doesn't include buys and sells along the way. I had to re-enter all my transactions into CoinMarketCap to finally get the right numbers.
Thanks
5
By Christopher Allen Charles
The best
Hacked
1
By upset coinstatsuser
It's been over a year since this app was hacked, and the silence from the developers is deafening. We've received zero communication about why or how the hack occurred, nor any information about the possibility of recovering our funds. This complete lack of updates is deeply concerning and frankly, unacceptable.
Popup Slop
3
By commoncents.01
Too much popup slop. Who is responsible for pushing this garbage?
They used to have better news threads that were engaging. Now it’s changed
Swap feature not working
2
By MAFIA PAYNE
It’s kinda sus that the swap coin feature doesn’t ever load or work. Fix it!!
Be careful!
1
By z3us226
They will renew and bill you without notice. No email reminders and will argue with you with questions why you are trying to cancel service. I’m having to file with my cc. Beware.
too slow, almost don’t work
1
By ndjcncncn
too slow, almost don’t work 1 star from 10 star👎👎👎👎👎👎
Please add KRC20 Support
4
By lil3ddi3
I’d like to be able to view my krc20 assets from the Kaspa network in my portfolio.