Website
5
By Barb RB
Near to impossible to input address .
Won’t Let Me Save a Payment Method
3
By 315cd
Won’t let me save a payment method
Christmas Gift Basket
5
By LeahJewel7
Easy Ordering Access Great Products!!! Hopefully gift will make it by Christmas!!! 🎁♥️🙏🏼
Ordering problems
1
By Minebrook
Website is very pretty , ordering on line? 1 out of 5….
Site not easy to navigate
2
By Siesienna
The site refused my password and email on an account I have had for years. I constantly have to change my password (every time I order) but this time it even said my email didn’t exist. Ridiculous.
Fix your app WS!!!
1
By Currie B
I love Williams Sonoma, but your app sucks. CONSTANTLY crashing. Can’t add to cart, closing itself, weird restrictions or actions when you try even looking at an item. You guys need to fix this ASAP. You’re way too expensive to be having a constantly buggy app.
Great app
5
By FloraNJ
Easy ordering and surfing merchandise.
Repeatedly resets personalized products
1
By Drea, Utah
First, this app is on the struggle bus: it’s slow, it freezes up, and I got the wheel of death as many times. I was trying to order some “Best Selling Williams Sonoma Classic Aprons”—the ones that they sell year round. I wanted to order 4 personalized aprons. I had to enter the personalization every time I ventured from my cart, or I had to get out from a frozen screen or the wheel of death, which got old—fast. When I went to check out, 3 of the 4 aprons were on backorder; which there wasn’t much I could do about that.
I finally said “nope. Too expensive of an apron for this much effort.”
I deleted the app and will shop at Sur la Tablé from now on. They are cheaper anyway.
From personal to online shopping
5
By Garoto Brasileiro
The quality and the efficiency of the selected products keeps me as a frequent shopper over decades of Williams Sonoma.
Now I’m living in Palm Springs so I’m taking advantage of the practicality of the app.
Ease of Use
5
By wage$lave
Exceptional products on an app that flows. Can’t ask for much more than that.