Though I am registered owner,it did not let me change my account information.The previous account was closed and DoorDash chat answered back after 1 hour. No email follow up , I clearly wrote on the chat what the problem was. No correction in their system. Disappointing.

They take all the profit margin from your sales and have the nerve to have horrible customer service and experience

The app shows differently than the online Door Dash Merchant Portal

When using the app to update inventory while walking around the store (retail), it goes back to the top with each update rather than taking you back to the same spot. Very annoying when you are near the end of the category.

This app exceeded my expectations. So far I am able to manage my own portal efficiently.

I just wish there is ring announcement on the app when an order comes in

I downloaded the app to my personal phone to see if the issue our store was having was the app, or store tablet. It is the app. Our store franchise is expected by DoorDash to be able to use the portal to do basically anything so we don’t have to call. Block or review a dasher, un-assign order, etc. This has not been our experience for well over a few months now. Whenever we try to un-assign an order we are bounced back, it doesn’t go through. Same for any other functionality we should be able to preform. It doesn’t work in the app, and it doesn’t work in the website. It is an absolute shame that we are given a tool to make things easier and not even be able to use it. Do better DoorDash.

Can’t setup closed days in app, from iOS, android, from any phone, from web interface. Only from PC. “Great job!”

Stacey’s She Shed Sweets & Savors!

Very buggy, its not as useful for business to use, it does not reflect changes as it needs to