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App-based self-service data collection for the most vulnerable

2017-03-23 0 44 Vimeo

Lightning Talk by Salla Mankinen, Good Return. When collecting data from the most vulnerable target groups organisations use methods such as guesstimating, interviewing done by enumerators, SMS or IVR. In this presentation we would like share with you an idea for using smart phone/tablet app technology that allows the most vulnerable targets groups to interact with the data collection tool directly, without training or previous exposure to any technology. This creates a direct communication channel to the target audience, without intermediaries or filters and can have positive impact on the data quality. The approach can also have additional benefits of empowering people to use technology and bring them to 21st century, benefits that could even have wider impacts in individuals’ life.

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