Apple Support

Apple Support

By Apple

  • Category: Utilities
  • Release Date: 2016-12-14
  • Current Version: 5.6
  • Adult Rating: 4+
  • File Size: 37.64 MB
  • Developer: Apple
  • Compatibility: Requires iOS 17.0 or later.
Score: 3.7
3.76141
From 19,821 Ratings

Description

Need help? Get the support you need for the Apple products you love—all in one place. Apple Support gives you personalized access to solutions for all of your Apple products and services. Learn how to manage your subscriptions, reset your Apple ID password, and more. Talk with a real person to troubleshoot an issue, or get guided, step-by-step solutions to resolve it yourself. And if you decide to visit the Genius Bar or an Apple Authorized Service Provider, Apple Support can help you find a nearby store, book a reservation, and add a pass to Wallet for easy check-in. Note: The Apple Support app, AppleCare+ plans, and certain features of the app and/or AppleCare+ plans are available only in select countries or regions. You are not required to purchase an AppleCare+ plan to use the Apple Support app. If you purchase an AppleCare+ plan, payment will be charged to your Apple ID account at the confirmation of purchase. For monthly or annual payment plans (if available in your country or region), your account will be automatically charged within 24 hours prior to the end of the current billing period. You can manage your monthly or annual payment plan by going to your account settings on your device after purchase. Rules, restrictions, terms, and conditions apply to all AppleCare+ plans. To view the AppleCare+ plan Terms and Conditions (if any) sold by region see apple.com/legal/sales-support/applecare/applecareplus/. All AppleCare+ plans can be cancelled at any time in accordance with the AppleCare+ plan Terms and Conditions. If you purchase AppleCare+ with Theft and Loss in the United States, your Theft & Loss Insurance Documentation can be found at assurantdeviceclaim.com/InsuranceDocuments for plans purchased prior to September 15, 2020, or aigtheftandloss.com/coveragedocs for plans purchased on or after September 15, 2020. See apple.com/legal/privacy/ for the Apple Privacy Policy.

Screenshots

Reviews

  • Useless

    1
    By Helispook
    Doesn’t do any troubleshooting. Just shows same results for everything you ask for help on. Don’t waste your time
  • Latest update

    2
    By Hahahaha56908
    The latest update is horrible (what else is new!) but really bad for those of us who want to have multiple languages for our keyboards.
  • iPhone SE

    1
    By Trnyii
    It is not shown clearly it is better to use my iPad I can see everything better. I am NEVER USING ON MY iPhone SE ever again 😡
  • I can't chat or call the Apple support team

    2
    By ali99monster
    I can't speak or chat with the Apple support team for nearly 3 months, they remove every option to use chat or calling for some reason. It only shows me articles on the apple website. I couldn't get any help to deal with the issue that i have and it makes me really frustrated because i used to get really good help and guidance from the team so please can you fix this issue and bring bag the chat and call option in the app!
  • Support App is great

    5
    By Jersey07042
    I just wanted to share that the option for “Text later” doesn’t work it always fails to send.
  • rip off!

    3
    By pam floridakeysradio.net
    I have all kinds of charges from Apple Music to two Apple subscriptions to Apple TV and I never leave the house and I never listen to Apple Music because I don’t listen to Apple Music. I only should have 599 for Apple TV or maybe it’s gone up a dollar. But you have things that I don’t even have updated or open on my Apple app. What’s the deal below poverty income I need help from Apple support.
  • iPhone 11

    1
    By Chaparra56
    Don’t like IPHONES anymore
  • Patience

    5
    By Larryvp
    Very patient very kind Thank you very much
  • Terrible

    1
    By C3KNG
    I purchased an in-app subscription through Apple, but it’s not working. I keep receiving messages saying I don’t have access, even though Apple confirms my subscription. It seems there’s a disconnect between Apple and the OpenAI ChatGPT app—ChatGPT says I’m not subscribed, and they can’t issue a refund, saying it’s Apple’s responsibility. I’m requesting a full refund for the service I didn’t receive and want to file a complaint about the poor customer service experience. I was advised to dispute the charges with my bank, and when I asked why the refund was denied, I got a lecture about Apple’s automated system. In the future, I’ll avoid in-app subscriptions and just subscribe directly through the developer’s website to bypass this hassle.
  • Drugs & Sex Trafficking App

    1
    By daniel boom
    How can the Grindr App distributed by Apple be allowed to host & promote use or sale of Cloudy 💎 Crystal Meth, Barbie 💋 Sex $ Workers, Prostittes, Scammers and the use of Fake Profiles to fool App users into paid subscription be overlooked by Apple or Authorities ? The Grindr App is flooded with Criminal activities. Where is Apple Support & Policies ? Would love for Tim Cook to explain why Apple is looking the other way against its own App Store policies. See for yourself, this is real and very disturbing.

Comments

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