Apple Support

Apple Support

By Apple

  • Category: Utilities
  • Release Date: 2016-12-14
  • Current Version: 5.11
  • Adult Rating: 4+
  • File Size: 64.44 MB
  • Developer: Apple
  • Compatibility: Requires iOS 18.0 or later.
Score: 3.8
3.83708
From 26,498 Ratings
Free On itunes

Description

Need help? Get the support you need for the Apple products you love—all in one place. Apple Support gives you personalized access to solutions for all of your Apple products and services. Learn how to manage your subscriptions, reset your Apple Account password, and more. Chat with us to troubleshoot an issue, or get guided, step-by-step solutions to resolve it yourself. And if you decide to visit the Genius Bar or an Apple Authorized Service Provider, Apple Support can help you find a nearby store to book a reservation. Note: The Apple Support app, AppleCare plans, and certain features of the app and/or AppleCare plans are available only in select countries or regions. You are not required to purchase an AppleCare+ plan to use the Apple Support app. If you purchase an AppleCare+ plan, payment will be charged to your Apple Account at the confirmation of purchase. For monthly or annual payment plans (if available in your country or region), your account will be automatically charged within 24 hours prior to the end of the current billing period. You can manage your monthly or annual payment plan by going to your account settings on your device after purchase. Rules, restrictions, terms, and conditions apply to all AppleCare+ plans. To view the AppleCare+ plan Terms and Conditions (if any) sold by region see apple.com/legal/sales-support/applecare/applecareplus/. All AppleCare+ plans can be cancelled at any time in accordance with the AppleCare+ plan Terms and Conditions. If you purchase AppleCare+ with Theft and Loss in the United States, your Theft & Loss Insurance Documentation can be found at assurantdeviceclaim.com/InsuranceDocuments for plans purchased prior to September 15, 2020, or aigtheftandloss.com/coveragedocs for plans purchased on or after September 15, 2020. See apple.com/legal/privacy/ for the Apple Privacy Policy.

Screenshots

Reviews

  • 26.01 introduced an enormous number of nasty bugs, exceptionally high even for APPLE.

    1
    By Very unhappy17
    26.01 introduced an enormous number of nasty bugs, exceptionally high even for APPLE. Most are related to oxymoron “Apple Intelligence “. Apple support for this “intelligence” is completely useless and unreliable.

  • Missing info in app

    2
    By caffc
    Calling AppleCare directly is more effective. No record of Support

  • Account recovery

    1
    By Smalbers21
    I’ve done everything exactly as instructed — followed every single step on Apple’s website, waited patiently for the recovery window, verified my phone number, and even called Apple Support for help. Every time I follow their directions, the system restarts my recovery and pushes my timeline back days. I was on the phone with support, got disconnected, and nobody bothered to call me back. Now my recovery has started over again. This is beyond frustrating — it’s broken. Because of this mess, I’m now losing money on my trade-in since I can’t reset or turn in my phone. I’ve done everything right, and Apple’s automated process keeps punishing me for trying to follow the rules. The system needs to change. There’s no accountability, no real help from support, and no way to stop this endless loop. I’ve wasted hours, lost money, and all I get are automated messages and new “recovery dates” that never mean anything. Absolutely unacceptable from a company that prides itself on user experience.

  • Human?

    1
    By puccini Doberman
    There’s nothing like the human voice to divulge who you’re really speaking to and how to approach them or not with verbiage when everything’s remote with the screen in front of your face it’s blocking the humanness that reality is kind enough to show us

  • No Apple response to these reviews

    1
    By rrwcm
    Why does this app allow reviews? There does not appear to be any Apple responses!

  • Software

    1
    By B Cardini
    The new software is not right for my use. I would like to go back to the original

  • Prostitooth App 👌

    1
    By Bobino1
    Apple ignoring its own App “Policies” and User complaints of the Grindr App hosting, promoting female 💋Sex Worker services, 💎Crystal Meth & Narcotics sales amongst a sea of fishing Scammers using Fake Profiles. No matter where you file complaints it is ignored by Apple and Grindr. Need Apple and law enforcement to wake up. Shameful of Apple to ignore criminal activities done by an App they distribute and profit from. Take a look for yourself.

  • Lisbey

    5
    By Lisbey de la Paz busto
    Jordan.09

  • poor service

    2
    By 因讨厌跟踪模仿而遭到国家打击报复并线上线下强制跟踪骚扰多年
    The online chat customer service from Apple's China team is terrible. They often end the conversation before I finish speaking or even before the problem is solved. They have poor comprehension and are not interested in solving problems. They don't want to solve the problem, so they just shirk responsibility and attitude is very casually.

  • Updates

    4
    By LivIIISolovess
    Apple I love you, however it’s come to my attention that the updates on iPhones tend to make the phones more glitchy.

Comments

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